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frequently asked questions


We reward conscious shopping! When you're done with your items we would love to have them back. When you Give Back your items you will receive a 20% Give Back Credit based on the value of the original purchase price paid. Once your items are received at our warehouse, they will be processed and you will receive your credit via email.

Our goal is to make participating in our Give Back program easy and convenient, therefore we do not charge a shipping fee for Give Back returns.

Your items will be processed once they are received at our warehouse. Please allow 5-7 days for your credits to appear in your email inbox.

Great question! Our circular mission is focused on keeping items in use for as long as possible, ensuring they are properly managed through to end of life. Every item that is “given back” is carefully inspected for damages, laundered and mended before being placed into our resale program. We guarantee that resale items are in like new condition that you will be proud to have your family enjoy! For any item you return that is not in saleable condition, we will ensure proper recycling and/or composting - keeping items out of landfills.

No. Your credits will not expire.

We think of our Give Back credit as lifetime credit, so there is no time limit. You can return your items for Give Back credit at anytime.

Just click Give Back from the top of the homepage and complete your Give Back form. Once received we will email you your free shipping label.


We promise a "pristine clean!" All of our resale garments always pass a “like-new” test & our cleaning technology is safe & state-of-the-art. All of our items are laundered using active agents that are approved for infant use and have “A ratings” from the Environmental Working Group.

Wol Hide partners with Manymoons to properly manage the end of life of all of our products. A detailed breakdown of each products makeup is recorded within our systems during the buying process in order for our team to be able to properly sort, breakdown, and manage products at the end of their useful life. We primarily carry products made of mono-materials, such as wool, linen, and cotton so that composting and recycling is streamlined.

We're here to help! Email us at circularshops@manymoons.com - our Customer Service team is available Monday-Friday, 9am-5pm EST.

Returns & Exchanges

Most Circular Shop purchases maybe returned within 30-days of the purchase date.

Shipping charges are non-refundable and there will be a $10 return shipping label fee. Contact us at circularshops@manymoons.com to start a return.

To request a return, please email our customer experience team at circularshops@manymoons.com or click Contact Us to send your request.